Customer Resources

Help

To activate your debit card, or reset your PIN number, please have your card available and call 1.800.567.3451. This automated phone service is available 24 hours a day, 365 days a year, for your convenience.

Services

Enroll and get access quickly and securely through the mBank online banking portal.

Tools & Information

Detailed print resource downloads and videos on mBank products and services.

mBank eStatements Promotion Graphic

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How to Enroll

Login to your Online Banking account and look for the Electronic Statements link in your Profile settings. Follow the instructions.

How to Access

  • Login to Online Banking
  • Click on the applicable account
  • Click on the Documents tab
  • Select a Document Type (eStatements)
  • Set a Date Range and click Submit button
  • Open or save the eStatement

Premium Texting

This enhancement allows mBank debit cardholders to be notified via text if there is suspected fraudulent activity. Cardholders will receive a text from mBank Card Service. Cardholders are automatically signed up for this feature if a current cell phone number is on file. Opt out options are available within the text or by contacting your local branch.

Fingertip Banking

You can use our automated telephone banking system free with all mBank accounts. Call from any touchtone phone to access the following account information: 10 most recent checks cleared 10 most recent deposits made Loan payment information Current account balances Interest paid or received Instructions: Dial 1-800-906-3628 from any touchtone phone. Enter your mBank account number followed by the # sign. Follow the instructions to enter your personal password number. Access your account information following the menus and prompts