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Reopening Safely

We can’t wait to (safely) see you! The health and safety of our employees, clients, and communities continues to be our highest priority. Over the past weeks, we have developed a plan for reopening our branch lobbies safely, while following state and CDC guidelines. Below are the lists of ways we are working to keep our lobbies safe while continuing to serve you.

Face Masks/Shields

We have provided and are requiring face masks for all mBank employees while interacting with customers and in common areas. At our Michigan locations, we are requiring customers to wear face masks inside the bank in compliance with the State of Michigan Executive Orders, unless medically unable to do so. In Wisconsin, while we are not requiring customers to wear masks to enter our lobbies, we encourage you to consider doing so.

Social Distancing

We have added friendly floor markers and signage to encourage customers to remain 6 feet apart.

Germ Shields

Plastic germ shields at teller stations and customer service desks, have been put in place for instances where social distancing may be difficult to maintain.

Sanitizing Stations

You’ll find hand-sanitizer available for your use at each of our locations.

Closed Restrooms

Restrooms are closed to the public at this time.

Frequent Cleaning and Disinfecting

Our team members will be practicing stringent sanitization protocols, hand washing, and frequent disinfecting of all high-touch areas.

Symptom Screening

Employees health will be screened daily. Clients and employees are encouraged to stay home if they aren’t feeling well or are showing symptoms of COVID-19. mBank is always open at bankmbank.com.

We are monitoring conditions daily and following the guidance of the CDC and State Officials. If conditions change, we will adjust our plan accordingly in order to maintain the safety of employees and customers.

COVID-19 (Coronavirus) Resources

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