COVID-19 (Coronavirus) Resource Page
A Message from Our President and CEO
Dear mBank customers and community members,
As we track daily the latest updates to the uncertain COVID-19 public health situation, we want to make you aware of some of the business changes that we are implementing to follow CDC guidelines. In addition to following best practices for social distancing, we are focused on working collectively to be a good corporate citizen to help mitigate the spread of the Coronavirus. As a trusted community partner, we want to do our part to provide the safest working environment for our dedicated staff, and of course all of you.
This new page is full of timely information and resources in order to assist you the best way we can during this challenging time. Apart from the fact that we are temporarily shifting how we serve you with general public lobby access, your money remains safe and readily available. mBank remains in sound financial condition with strong levels of capital and liquidity to serve your financial needs. We greatly thank you for your flexibility and patience as we work through this highly fluid public health crisis and we all hope for some nearer term resolution.
Stay positive. Stay healthy. Good wishes to you and all your families.
Kelly W. George
mBank President and CEO
Branch Access Information
Updated May 1, 2020–Based on the recent Michigan and Wisconsin Stay at Home Executive orders, the Governors of each State have deemed financial institutions such as mBank, as critical business that are essential to remain open to serve the public at large. In an effort to enhance safety protocols to reduce further staff and client interactions in light of continued additional measures of social distancing to impede the spread of the Coronavirus within our communities, EFFECTIVE MONDAY, MAY 4, 2020 we will be slightly modifying our drive thru hours to Monday-Friday from 9:00 a.m. to 5:00 p.m. and will be closed Saturdays. Our lobby access will remain suspended to the general public; however, we will be accepting individual appointments as needed. We thank you once again for your patience and flexibility as we work together to mitigate the spread of COVID-19. More Details
COVID-19 Loan Relief Program
We have created a COVID-19 Loan Relief Program, to help alleviate some of the financial pressures you may face as a result of illness or workplace changes. Learn more here.
COVID-19 Small Business Resource Programs
mBank is committed to helping the small businesses in our communities who need assistance with COVID-19 loan relief programs. We have created a resource page providing a summary of the available government loan programs that have been approved to date along with the links for each. More Details
How to Videos
mBank Resources and Remote Account Access Information:
- Check on the status of your Economic Impact Payment
- U.S. Extends Individual Tax Filing Deadline
- FDIC Consumer News 3-23-2020
- Centers for Disease Control and Prevention information
- Travel Information
- State of Michigan Coronavirus
- State of Wisconsin Coronavirus
- SBA Covid-19 Resource Page
- Avoid Coronavirus Scams
- FDIC: Insured Bank Deposits are Safe; Beware of Potential Scams Using the Agency’s Name
mBank is committed to serving and supporting our communities. We will continue to diligently monitor the situation to adapt and update our communication as needed.