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Customer Notification:

Updated May 1, 2020

Updated May 1, 2020–Based on the recent Michigan and Wisconsin Stay at Home Executive orders, the Governors of each State have deemed financial institutions such as mBank, as critical business that are essential to remain open to serve the public at large. In an effort to enhance safety protocols to reduce further staff and client interactions in light of continued additional measures of social distancing to impede the spread of the Coronavirus within our communities, EFFECTIVE MONDAY, MAY 4, 2020 we will be slightly modifying our drive thru hours to Monday-Friday from 9:00 a.m. to 5:00 p.m. and will be closed Saturdays. Our lobby access will remain suspended to the general public; however, we will be accepting individual appointments as needed. We thank you once again for your patience and flexibility as we work together to mitigate the spread of COVID-19.

Drive Thru Services

Our drive thru services remain available Monday-Friday from 9:00 a.m. to 5:00 p.m. and will offer all banking services.

ATMs

We have several ATM locations located outside branch lobbies and in other locations. In addition, mBank is a member of the Allpoint ATM network, which offers surcharge-free transactions at over 55,000 ATMs worldwide. Visit allpointnetwork.com for a list of locations. For more information on mBank ATM locations please visit www.bankmbank.com/allpoint.

Telephone

Feel free to contact your local branch directly for any questions you may have. Our full directory of contact information is located at www.bankmbank.com/locations. If you cannot reach your local branch, our call center team is available at 1-888-343-8147 Monday-Friday 10:00 am to 4:00 pm EST to assist you with your banking needs.

Online and Mobile Banking

We encourage you to take advantage of our online and digital banking tools that are available to you. Online Banking and Mobile Banking offer 24/7 access and allow you to safely view transactions, check balances, make payments, and deposit checks right from the comfort of your home. More information, including how to enroll, is located at www.bankmbank.com/personal/online-mobile.

In addition, if a customer would like to apply for a personal loan or mortgage, applications are available online. Please visit www.bankmbank.com/personal/borrow/ for more information on these services or to apply for a loan. You can also contact your local lender via telephone and they can assist you as well.

Facility Safety Procedures

In order to minimize the risk of spreading germs, we are continuing to keep our facilities clean, sanitized, and disinfected throughout the day. We have hand sanitizer, antibacterial soap, and cleaning supplies available and in use in all of our offices and branch locations for the safety of our staff and customers.

More Resources

For more information and resources please visit bankmbank.com/covid-19.

COVID-19 (Coronavirus) Resources

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