Customer Support Center Hours
Monday – Thursday 8:30am – 6pm EST
Friday 8:30am – 6:30pm EST
Saturday 9am – 1pm EST
Report Lost / Stolen Cards
If your mBank-issued debit or credit card is lost or stolen, call us at 1.800.554.8969. We are available 24 hours a day, 7 days a week to help. If you have the CardValet app you can easily turn cards on/off though your smartphone if stolen or lost.