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Contact mBank

Get your banking questions answered without going to the bank. mBank representatives are available to help with online and mobile banking, deposit accounts, debit cards and more.

Live Chat

Use the Live Chat icon in the bottom right corner of your screen.

Customer Support Center Hours

Monday – Thursday 8:30am – 6pm EST
Friday 8:30am – 6:30pm EST
Saturday 9am – 1pm EST

Report Lost / Stolen Cards

If your mBank-issued debit or credit card is lost or stolen, call us at 1.800.554.8969. We are available 24 hours a day, 7 days a week to help. If you have the CardValet app you can easily turn cards on/off though your smartphone if stolen or lost.

For help with the items below see our Customer Resources Page.

The mBank Team by Branch

Rebecca Aper Profile Photo

Rebecca Aper

Treasury Management Officer
231-445-0842
Lora Switzer

Lora Switzer

Kaleva
Branch Manager
231-362-3123
Tifanie Tremble

Tifanie Tremble, MBA, CTP, AAP

Senior Vice President, Treasury Management Product and Sales Manager
989-464-2833

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