Contact mBank

Corporate Headquarters

Report Lost / Stolen Cards

If your mBank-issued debit or credit card is lost or stolen, call us at 1.800.554.8969. We are available 24 hours a day, 7 days a week to help. If you have the CardValet app you can easily turn cards on/off though your smartphone if stolen or lost.

For help with the items below see our Customer Resources Page.

  • Lost / Stolen Cards
  • Debit Card Activation / PIN Reset
  • Check Your Credit Card
  • Order Checks
  • Online Banking Login Reset
  • Internet Security
  • Federal Holidays
  • Information Library
  • Move to mBank

The mBank Team by Branch

Matt Anderson

Matt Anderson

Merrill
Assistant Vice President, Mortgage Loan Officer
715-722-1403
MLS# 1209484
Ross Anthony

Ross Anthony

Marquette
Vice President, Regional Mortgage Lending Team Lead
906-225-8746
MLS# 400538
Josh Bal

Josh Bal

Marquette
Assistant Vice President, Mortgage Loan Officer
906-225-8702
MLS# 470121
Francene M. Barbro

Francene Barbro-Meiners

Sault Ste. Marie & Newberry
Assistant Vice President, Mortgage Loan Officer
906-632-5061
MLS# 1418383
Brian Barens

Brian Barens

Birmingham
Assistant Vice President, Branch Manager
248-205-5918
Haley Blake

Haley Blake

Ishpeming
Treasury Management Officer
906-250-0038
Chelsea Brandt

Chelsea Brandt

Eagle River
Assistant Vice President, District Manager
715-477-3804
Angie Buckingham

Angie Buckingham

Newberry
Assistant Vice President, Branch Manager
906-293-5165
MLS# 500491
Rissa Budnick

Rissa Budnick

Alpena – Ripley Blvd.
Assistant Branch Manager
989-358-3436
Elaine Bunker

Elaine Bunker

Gaylord
Assistant Vice President, District Manager
989-731-3927
Michael A. Caruso

Michael A. Caruso

Traverse City
Senior Vice President, Commercial Banking Officer
231-941-6303
Janine Chasse

Janine Chasse

Cheboygan
Branch Manager
231-627-9951
Rachel Christensen

Rachel Christensen

Niagara
Branch Manager
715-251-7402
MLS# 1548730
Laurie Clough

Laurie Clough

Three Lakes
Branch Manager
715-477-3883
Katie Croschere

Katie Croschere

Marquette
Branch Manager
906-225-8738
Bill Davidson

Bill Davidson

Birmingham
Portfolio Manager/Junior Commercial Lender
248-290-5903
JoAnn Dehring

JoAnn Dehring

Alpena – Second Ave.
Assistant Vice President, District Manager
989-354-7397
Rick Demers

Rick Demers

Manistique
Vice President, Commercial Banking Officer
906-341-7130
Ann Deming

Ann Deming

Escanaba
Vice President, Retail Lending Manager
906-786-8409
MLS# 782953
George Demou

George Demou

Birmingham
Senior Vice President, Southeast Michigan Market Executive
248-290-5904
Lucy Dewitt

Lucy Dewitt

Marquette
Branch Manager
906-225-8700
Deborah Dombroski

Deborah Dombroski

Cheboygan, Alanson & Gaylord
Assistant Vice President, Mortgage Loan Officer
231-627-9951
MLS# 744326
Jo’Lee Dorie

Jo’Lee Dorie

Alpena – Ripley Blvd.
Branch Manager
989-354-7353
Cyril Drier

Cyril Drier

Cheboygan
Vice President, Commercial Banking Officer
231-838-1041
Kristine Ecclesine

Kristine Ecclesine

Manistique
Branch Manager
906-341-7122
Barbara Fox

Barbara Fox

Alpena – Second Ave.
Assistant Vice President, Mortgage Loan Officer
989-354-7355
MLS# 1032862

Katelyn Gage

Ishpeming and Negaunee
Assistant Branch Manager
906-204-1541
Terry Garceau

Terry Garceau

Ishpeming
Vice President, Commercial/Mortgage & Consumer Lender
906-204-1523
MLS# 472641
Laura Garvin

Laura Garvin

Birmingham
Senior Vice President, Commercial Portfolio Manager
248-290-5911
Jodi Hall

Jodi Hall

West Ishpeming
Branch Manager
906-204-1567

Meranda Hartle

Mio
Branch Manager
989-826-3274 x 7302
Joe Havican

Joe Havican

Marquette
Vice President, Commercial Banking Officer
906-225-8701
Tom Hendricks

Tom Hendricks

Alpena – Ripley Blvd.
Vice President, Commercial Banking Officer
989-354-7396
Lauryn Hill

Lauryn Hill

Sault Ste. Marie
Branch Manager
906-632-5070
Jeremy Hinkson

Jeremy Hinkson

Marquette
Vice President, Commercial Banking Officer
906-225-8711
John Hletko

John Hletko

Eagle River
Assistant Vice President, Mortgage Loan Officer
715-477-3841
MLS# 838940
Melissa Hopkins

Melissa Hopkins

Eagle River
Assistant Branch Manager
715-477-3842
Cathy Humbaugh

Cathy Humbaugh

St. Germain, Aurora & Florence
Assistant Vice President, Mortgage Loan Officer
715-477-3885
MLS# 469889
Todd Kilgrem

Todd Kilgren

Marquette
Assistant Branch Manager
906-225-8712
John Klingelsmith

John Klingelsmith

Traverse City
Vice President, Mortgage Loan Officer
231-941-6311
MLS# 208987
Abbie Lange

Abbie Lange

Merrill
Branch Manager
715-722-1402
Jed Lechleitner

Jed Lechleitner

Eagle River
Vice President, Commercial Banking Officer
715-477-3843
Dena Lueck

Dena Lueck

Merrill
Assistant Branch Manager
Boris Martysz

Boris Martysz

Marquette
Senior Vice President, Commercial Banking Manager and Marquette County Executive
906-225-8703
Erin McCormick

Erin McCormick

Eagle River
Senior Vice President, Branch Administration & Sales Officer
715-477-3844
Tiffany McDonald

Tiffany McDonald

Gaylord
Assistant Branch Manager
989-731-3920
Jennifer Millard

Jennifer Millard

St. Germain
Branch Manager
715-477-3888
Hunter Mires

Hunter Mires

Traverse City
Junior Commercial Banking Officer
231-941-6327

Tania Moen

Birmingham
Assistant Branch Manager
248-290-5909
Clyde Nelson

Clyde Nelson

Merrill
Senior Vice President, Business Development Officer
715-722-1404
Patrick Nickel

Patrick Nickel

Eagle River
Vice President, Senior Commercial Banking Officer
715-477-3812
Cynthia Olsen

Cynthia Olsen

Florence
Branch Manager
715-528-8501
MLS# 696978
Jody Paradis

Jody Paradis

Birmingham
Vice President, Senior Commercial Banking Officer
248-205-5922
Barb Parrett

Barb Parrett

Stephenson
Vice President, Branch Operations
906-753-2225
MLS# 500594
Clay Peterson

Clay V. Peterson

Escanaba
Executive Vice President, Managing Director of Retail Lending and Western UP & Wisconsin Market Executive
906-786-8426
Magan Paterson

Magan Peterson

Manistique
Vice President, Regional Mortgage Lending Team Lead
906-341-7169
MLS# 500592
Scott Ravet

Scott Ravet

Escanaba
Vice President, Commercial Banking Officer
906-233-9443
Tia Rodda

Tia Rodda

Ishpeming
Assistant Vice President, District Manager
906-204-1521
MLS# 955319
Paulette Roznowski

Paulette Roznowski

Alpena – Ripley Blvd.
Assistant Vice President, Mortgage Loan Officer
989-358-9906
MLS# 443001
Kurt Rust

Kurt Rust

Merrill
Vice President, Senior Commercial Banking Officer
715-722-1401
Andy Sabatine

Andy Sabatine

Traverse City
Regional President, Traverse City
231-941-6301
Teresa Same

Teresa M. Same

Marquette
Vice President, Branch Operations
906-225-8739
Gregory Schuetter

Gregory Schuetter

Manistique
Senior Vice President, Eastern UP/NLP Commercial Banking Manager
906-341-7157
Sherri Shampo

Sherri Shampo

Stephenson
Branch Manager
906-753-2225
Aaron Shaner

Aaron Shaner

Traverse City
Branch Manager
231-941-6326
Penny Shumaker

Penny Shumaker

Lewiston, Mio & Gaylord
Assistant Vice President, Mortgage Loan Officer
989-786-9114 Ext. 7806
MLS# 744330
Anne Marie Smith

Anne Marie Smith

Alpena – Second Ave.
Assistant Branch Manager
989-354-7346
Dan Stoudt

Dan Stoudt

Traverse City
Assistant Vice President, Mortgage Loan Officer
231-941-6310
MLS# 500598
April Stropich

April Stropich

Escanaba, Stephenson & Niagara
Assistant Vice President, Mortgage Loan Officer
906-786-8402
MLS# 500599
Lora Switzer

Lora Switzer

Kaleva
Branch Manager
231-362-3123
MLS# 474493
David Thomas

David Thomas

Sault Ste. Marie
Vice President, Commercial Banking Officer
906-632-5060
Andrew Tracey

Andrew Tracey

Alpena – Ripley Blvd.
Vice President, Commercial Banking Officer
989-358-6929
Jerome Tracey

Jerome W. Tracey

Alpena – Ripley Blvd.
Senior Vice President, Commercial Banking/Alpena Market Executive
989-354-7316
Tifanie Tremble

Tifanie Tremble, MBA, CTP, AAP

Alpena – Second Ave.
Vice President Treasury Management
989-464-2833
Gloria Tucker

Gloria Tucker

Alanson
Branch Manager
231-548-2251
Chantal VanDusen

Chantal VanDusen

Lewiston
Branch Manager
989-786-9114 ext. 7802
Nicole Weber

Nicole Weber

Escanaba
Branch Manager
906-233-9443
Lori White

Lori White

Aurora
Branch Manager
715-589-7002
MLS# 985230
Janet Willbee

Janet Willbee

Gaylord
Vice President, Mortgage Loan Officer
989-731-3921
MLS# 500600