Lincoln Community Bank FAQs

mBank is a community bank with a focus on serving the needs of our valued customers and communities by providing high quality products and services through friendly and knowledgeable local bankers. The company's banking services include commercial lending and treasury management products and services geared toward small to mid-sized businesses as well as a full array of personal and business deposit products, mobile banking and consumer loans. Headquartered in Manistique, MI, following the LCB acquisition, mBank will have 30 branch locations; 7 in Northern Wisconsin, 12 in the Upper Peninsula of Michigan, 10 in the Northern Lower Peninsula of Michigan and 1 in Oakland County, MI.

The name of the combined entity is mBank.

LCB customers will become mBank customers and continue to enjoy personalized service from many of the same bankers in the same familiar location they are accustomed to. Your local banker will be well informed and able to answer any questions you may have about the transition.

LCB customers will become mBank customers on October 1, 2018.

We are continually seeking ways to improve the efficiency of the operations of the bank. As a result, effective December 31, 2018, the branch located at N5349 State Road 17 in Gleason will be closed. Affected customers will receive advanced notice and we will help you with any questions you may have. After December 31, 2018 please utilize the nearby office located at 1400 East Main Street in Merrill.

At this time, you will not need a new debit card. mBank will issue you a new debit card in the month ahead.

Effective October 1, 2018, former LCB customers may access their online accounts from the same website address as before, lcbwi.com. There, you will be redirected to a special mBank website for customers and will login to your online banking using your current LCB access ID and password. 

Currently, we are not anticipating any changes to branch hours. We will review the hours in the weeks following the close of the transaction and see if any minor adjustments need to be made.

LCB customers that currently use the LCB mobile banking app may continue to use it at this time.

The LCB Mobile App will continue to work through 4:00 PM CDT on Friday, November 2. Starting Monday, November 5th, you will need to download and use mBank’s mobile App.

For assistance please contact us at 888.343.8147.

Or, call or stop by your local mBank branch and ask our knowledgeable bankers any questions you may have. Many of the bankers you have worked with in the past will continue to be here to serve you. For a list of all our branch phone numbers and locations, click here.

Your direct deposits will post in the same manner as they currently do. If a change needs to be made, we will give you notice of the change and be available to help you with any questions you may have.

Your automatic transfers and deposits will continue to work in the same manner as they currently do. If a change needs to be made, we will give you notice of the change and be available to help you with any questions you may have.

You can continue your banking activities as usual. In the weeks following the transaction you will receive correspondence from us regarding any changes that will occur to your accounts with plenty of notice before any change takes effect. Until there is advance notice given, there will be no change to any current LCB accounts.

Most LCB deposit loan and depost accountnumbers will remian the same. If a change does need to be made to your account number, we will give you notice of the change and be available to help you with any questions you may have, including assistance in changing any direct deposit or ACH items.

Your LCB deposit product will change to a similar mBank product but this will not happen immediately. When it does occur, there will be an advanced 30-day notice and we will help you with any changes that need to be made.

No, you will not need to order new checks at this time and you may use your current checks as usual. If a change needs to be made, we will give you notice of the change and be available to help you with any questions you may have.

LCB Certificates of Deposit will continue with your current interest rate until maturity. Upon maturity, the certificate owner will have the option to roll/renew the CD (as stipulated by your account agreement) or cash it in. If a change needs to be made to your CD account number, we will give you notice of the change and be available to help you with any questions you may have.

Deposits from LCB will be separately insured from deposits at mBank for at least six months after the transaction closes. This grace period gives a depositor the opportunity to work with an mBank representative and restructure any accounts if necessary. If your combined deposits total over $250,000, please contact your local mBank representative.

You can continue to submit your loan payments exactly as you currently do.

Most loan numbers will not change. If a change does need to be made to your loan number, we will give you notice of the change and be available to help you with any questions you may have.

Any automatic payment(s) that you have established will continue to process at this time.

Many of the individuals who helped service your banking needs in the past will be here to assist you. Should you have any questions, feel free to contact your local banker or stop by your local mBank branch.

Conversion weekend is the time in which all former LCB accounts will be transitioned into mBank accounts. The former LCB brances will be closed Saturday, November 3, 2018. The branch will reopen for normal business hours on Monday, November 5, 2018.

Check your account activity and balances on or before November 2, 2018. You will not have access to view them over the weekend as Online Banking will also be converted at this time.
 

• Branch Access:  Plan ahead by making deposits, cashing checks and obtaining the cash you may need as branches will be closed this weekend.
   
• Debit Card(s):  Your LCBDebit card will be available for use through midnight, November 4, 2018, please destroy after this date.  Your new mBank Debit card will be mailed to you in late October.  Once activated, you can start using your mBank Debit Card no sooner than November 5, 2018.
   
• Online/Mobile Banking and Bill Pay:
  • Access to LCB Mobile Banking will be unavailable beginning Friday, November 2nd, 2018 at 4 PM (CDT).
  • Bill Pay will be unavailable after 3 PM (CDT) on Thursday, November 1st, 2018.
  • Access to LCB Online Banking will discontinue on Friday, November 2nd, 2018 at 4 PM (CDT).
  • You will be able to login to mBank’s Online Banking, Mobile Banking and Bill Pay on Monday, November 5, 2018 at 8 AM (CST).
  • Please see the Online/Mobile Banking section for more details and first-time login steps.

All primary account holders have received an account conversion guide from mBank explaining the mBank accounts that your LCB accounts will be converted to. An account conversion chart can also be found here.

While the type or use of the account will be similar to your former LCB account, there may be some differences. Rates and terms of CDs that have not matured will not change.

LCB deposit accounts and loan numbers will remain the same. There will be no changes to CD & IRA account numbers.

Your new routing/transit number with mBank is 091102807. At this time, your old LCB routing number will also work for any ACH or wire transfer transactions received for your account. In addition, mBank will be notifying companies making direct deposits or pulling payments from your account of the routing number change. You may be contacted by those companies to confirm the change in routing number.

Yes, you will be able to use your LCB checks. When it is time to re-order through mBank, you will receive mBank branded checks. If you order checks from a third-party vendor you will need to use the mBank logo and routing number for your new checks.

Your account number will not change and your old LCB routing number will continue to work after conversion. Your automatic transfers and direct deposits will also continue to work the same way as they currently do. However, we do recommend updating your routing number any time after November 5th, 2018.

NOTE: If you are receiving ACH payments from your customers or direct deposit of payroll from your employer into your mBank account, if the former LCB routing number is being used, the person or entity who is paying you may receive a "Notice of Correction”.  Please note that this is not an “error” message and the transaction will likely be completed successfully. The Notice of Correction is from the Federal Reserve and is avoided by simply changing the ACH instructions to include the mBank routing number (091102807). Both the former LCB routing number and the mBank routing number are operational, however, please utilize the mBank routing number for transactions going forward and give your employer or customer the mBank routing number any time after November 5th, 2018. If you have questions please contact your local mBank branch office.

For any future electronic transfers that you set up, please use mBank’s routing number 091102807 to ensure transactions are processed properly.

Following the conversion, if you would like to explore other account choices, we will be happy to assist you.  Please contact a mBank branch representative.

Safe deposit box numbers and keys will remain the same. You will not have to take any action.  Please see an mBank representative for an updated fee schedule.

Customers formerly signed up to receive eStatements from LCB will automatically be enrolled for eStatements with mBank.

eStatement history will not be transferred to mBank eStatements.  We suggest printing or downloading past statements you need for your records before November 2nd, 2018. 

LCB Image Statements will be discontinued post conversion. Customers can receive Image Statements after conversion by signing up with an mBank account representative.

Your LCB Debit card will be available for use through midnight, November 4th, 2018, please destroy after this date.  Your new mBank Debit card will be mailed to you in late October.  Once activated, you can start using your mBank Debit Card on November 5, 2018. 

Please note, due to the system conversion, beginning Friday, November 2, 2018 all LCB debit cards will have an offline limit of $500 in ATM withdrawls and $500 in POS transactions.

Also, if you have any businesses that have your old LCB card number saved for recurring charges, please update your card information with them effective no sooner than November 5, 2018.

Following conversion weekend, standard mBank limits on your account will go into effect. Please see your new account disclosure(s) for mBank standard spend limits.

You can start using mBank Online Banking on Monday, November 5, 2018 at 8 AM (CDT). For most users, your User ID will remain the same and will be all lowercase; however, if your User ID is too long for the mBank system, it will be reduced to the first 19 letters/digits of your current User ID.

Your initial password will change to the last 4 digits of your Social Security number and you will be prompted to change it after your initial login. You will be prompted to set up security questions and answers. Please note: You will also be prompted to accept mBank’s online banking Terms and Conditions.

For additional assistance with your online banking, please call 888-343-8147.

If you have a new mBank account, go to bankmbank.com and click the “First time login” link located near the “Login” button and the system will prompt you through the setup process.

NOTE: Online banking for converted mBank customers will not be available until 8 AM (CDT) Monday, November 5, 2018.

LCB DDA and Savings account history will transfer 12 months of history.  There may be a few exceptions. We suggest printing any past checks or statements you need for your records before November 2, 2018. Please contact your local branch if you need further information.

NOTE: Following the conversion, the mBank system will begin building account history for your activity occurring Monday, November 5.  The system retains up to 18 months of activity.

LCB Mobile Banking will discontinue on Friday, November 2, 2018 at 4 PM (CDT).

Beginning Monday, November 5, you can login to mBank online banking and register for mobile banking. The system will prompt you through enrollment and downloading of the App. Your accounts automatically populate in the App following enrollment when you log in on your mobile device or tablet.

We offer apps for Apple or Android devices through our online banking service. You can check balances, transfer funds between accounts, mobile deposit, popmoney (person to person payment), ATM locator and bill pay.

iPhone® and iPad® are registered trademarks of Apple, Inc., registered in the U.S. and other countries. Android™ is a trademark of Google Inc.

We will automatically convert all payees, that we are able to the mBank bill pay service.  After conversion, please review payee information and verify that any scheduled and recurring payments transferred properly.

mBank’s bill payment service is provided via Checkfree.  You must use Checkfree every 30 days or incur a $3.00 fee.  Bill payments sent via check will not clear your account until the payee has negotiated the check. 

Note: Bill Pay services will discontinue at LCB at 3 PM (CDT) on Thursday, November 1st. Bill Pay services will resume with mBank on Monday, November 5 at 8 AM (CDT).

You can continue to submit your loan payments as you currently do.

LCB loan and mortgage customers’ loan numbers will not change.

Automatic payments will continue to be in place.

Yes, you will be able to use your current Home Equity checks. When it is time to re-order through mBank, you will receive mBank branded checks.

Yes, you will be able to use your current book when making loan payments.

Yes, for mBank’s telephone banking, please call our toll-free number 800-906-3628 effective November 5, 2018.

NOTE: Your Telephone Banking PIN will be set to the last 4 digits of your Social Security number and may be changed, if you wish, after the first time you call in. If the last 4 digits of your Social Security number begins with a zero, you may have trouble accessing telephone banking. Please contact your local branch and speak with an account representative who can assign a new Telephone Banking PIN.