The information contained below only applies to former First National Bank of Niagara (FNBN) customers.


General

Debit / ATM Cards

Online/Mobile Banking

Loans

Telephone Banking

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General

What is conversion weekend?
What should I know to prepare for conversion weekend?

Account Information

How do I know what account I am being converted into?
Will my mBank account be the same as my current FNBN account?
What will my new account number and routing number be?
Can I still use my FNBN checks after my account is migrated to mBank?
Do I need to notify my employer, merchants or others making direct deposits and/or automated withdrawals/payments from my account of my new mBank account? 
Can I change or switch the mBank account I am being converted to? 
What will happen to my safety deposit box?
Will I continue to get eStatements?
Will I continue to receive Image Statements of my cancelled checks?

Debit / ATM Cards

Will I be able to continue to use my FNBN debit card? 
What is my new mBank debit/ATM card spend limit? 

Online/Mobile Banking

When can I sign up for mBank Online Banking? 
How do I sign up for Online Banking if I did not have it before? 
Will my transaction history from FNBN account be transitioned over to my new mBank account?
When can I start using mBank mobile banking?
What Mobile Banking capabilities does mBank offer?
Will all my previous Bill Pay settings be transferred over from my FNBN account to my mBank account? 

Loans

Where do I submit my loan payments?
Will my loan number change?
Will I be able to use my current Home Equity checks?
Will I be able to use my current loan coupon book?

Telephone Banking

Does mBank offer telephone banking?