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Conversion weekend is the time in which all former FNBN accounts will be transitioned into mBank accounts.
NOTE: Former FNBN branches will be closed Saturday, October 15, 2016 and will reopen for normal business hours on Monday, October 17, 2016.
Check your account activity and balances on or before Friday, October 14, 2016. You won’t have access to view them over the weekend as Online Banking will be converted this weekend, as well.
ATMs will be available during conversion weekend – beginning the evening of October 14, 2016 through midnight October 16, 2016, your current FNBN debit/ATM card will work as it does today and the limits will remain the same.
Plan ahead by making deposits, cashing checks and obtaining the cash you may need as tellers, drive thru and branch lobbies will be unavailable during the weekend.
NOTE: FNBN Online Banking and Bill Pay will discontinue on Friday, October 14, 2016 at 5:00PM (CST). You will be able to log into mBank's Online Banking at bankmbank.com beginning Monday October 17, 2016 at 7:00 AM (CST) and Bill Pay will be available on Monday, October 17, 2016. Please see the Online/Mobile Banking section below for first time login steps.
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All account holders will receive a letter from mBank explaining the mBank accounts that your FNBN accounts will be converted to. An account conversion chart can also be found here.
While the type or use of the account will be similar to your former FNBN account, there may be some differences. Rates and Terms of CDs that have not matured will not change.
FNBN deposit accounts and loan numbers will remain the same – if a change is necessary, those account holders will be contacted individually. There will be no changes to CD & IRA account numbers and the terms and rates for those accounts will remain unchanged if they have not matured.
Your new routing/transit number with mBank is 091102807. At this time, your old FNBN routing number will also work for any ACH or wire transfer transactions received for your account.
Yes, you will be able to use your FNBN checks. When it’s time to re-order through mBank, you will receive mBank branded checks.
If you order checks from a third party vendor you will need to use the mBank logo and routing number for your new checks.
Your account number will not change and your old FNBN routing number will continue to work after conversion. Your automatic transfers and direct deposits will also continue to work the same way as they currently do. However, we do recommend updating your routing number any time after October 17, 2016.
NOTE: If you are receiving ACH payments from your customers or direct deposit of payroll from your employer into your mBank account, if the former FNBN routing number is being used, the person or entity who is paying you may receive a "Notice of Correction”. Please note that this is not an “error” message and the transaction will likely be completed successfully. The Notice of Correction is from the Federal Reserve and is avoided by simply changing the ACH instructions to include the mBank routing number (091102807). Both the former FNBN routing number and the mBank routing number are operational, however, please utilize the mBank routing number for transactions going forward and give your employer or customer the mBank routing number any time after October 17th. If you have questions please contact your local mBank branch office.
For any future electronic transfers that you set up, please use mBank’s routing number 091102807 to ensure transactions are processed properly.
Following the conversion, you can stop into any mBank branch and a representative will assist you in changing your account type to an account of your choosing.
Safety deposit box numbers and keys will remain the same. You will not have to take any action.
Customers formerly signed up to receive eStatements from FNBN, will need to enroll in mBank’s eStatements – see instructions below or contact your local branch for assistance.
eStatement history will NOT be transferred to mBank eStatments. We suggest printing or downloading past statements you need for your records before October 14th.
mBank eStatements Enrollment:
Yes, customers who previously received Image Statements from FNBN will continue to receive Image Statements after conversion.
Yes, you can continue to use your FNBN debit card through Sunday October 16, 2016. You will receive your new mBank debit card in the mail by the week of October 10, 2016. On Monday, October 17, 2016 you will want to activate and begin using your new mBank debit card by following the activation instructions included with the card mailing. After your mBank card has been activated, please be sure to destroy your old FNBN card. Also, if you have any businesses that have your old FNBN card number saved for recurring charges, please update your card information with them effective October 17th.
Following conversion weekend, standard mBank limits on your account will go into effect. Please see your new account disclosure(s) for mBank standard spend limits.
You can start using mBank Online Banking on Monday, October 17, 2016 at 7:00 AM (CST). For most users, your User ID will remain the same; however, if your User ID is too long for the mBank system, it will be reduced to the first 19 letters/digits of your current User ID.
Your initial password will change to the last 4 digits of your Social Security number and you will be prompted to change it after your initial login. You will be prompted to set up security questions and answers. Please note: You will also be prompted to accept mBank’s online banking Terms and Conditions.
For additional assistance with your online banking, please call 888-343-8147.
If you have a new mBank account, go to bankmbank.com and click the “First time login” link located near the “Log In” button and the system will prompt you through the setup process.
NOTE: Online banking for converted mBank customers will not be available until Monday, October 17, 2016.
FNBN account history and check images will be transferred to mBank online banking. There may be a few exceptions. We suggest printing any past checks or statements you need for your records before October 14th. Please contact your local branch if you need further information.
NOTE: Following the conversion, the mBank system will begin building account history for your activity occurring after October 14, 2016. The system retains up to 18 months of activity.
Beginning October 17, 2016, you can login to mBank online banking and register for mobile banking. The system will prompt you through enrollment and downloading of the App. Your accounts automatically populate in the App following enrollment when you log in on your mobile device or tablet.
NOTE: Following the conversion, the old FNBN mobile App cannot be used as the accounts have been converted to mBank’s mobile App.
We offer mobile iPhone, Android phone, and iPad apps (for consumers only) through our online banking service. You can check balances, transfer funds between accounts and pay bills.
iPhone® and iPad® are registered trademarks of Apple, Inc., registered in the U.S. and other countries. Android™ is a trademark of Google Inc.
We will automatically convert all payees, that we are able, to the mBank bill pay service. For the payees that can be converted, review payee information and verify that any scheduled and recurring payments transferred properly.
Note: Bill Pay services will discontinue at FNBN at 5:00 PM (CST) on Friday, October 14, 2016. Bill Pay services will resume with mBank on Monday, October 17, 2016 at 7:00 AM (CST).
You can continue to submit your loan payments exactly as you currently do.
FNBN loan and Mortgage customers’ loan numbers will not change.
Automatic payments will continue to be in place.
Yes, you will be able to use your current Home Equity checks. When it is time to re-order through mBank, you will receive mBank branded checks.
Yes, you will be able to use your current book when making loan payments.
Yes, for mBank’s telephone banking, please call our toll free number 800-906-3628 effective October 17, 2016.
NOTE: Your Telephone Banking PIN will be set to the last 4 digits of your Social Security number and may be changed, if you wish, after the first time you call in.
If the last 4 digits of your Social Security number begins with a zero, you may have trouble accessing telephone banking. Please contact your local branch and speak with an account representative who can assign a new Telephone Banking PIN for you.