Like Traverse City itself, mBank offers the best blend of big-city and small-town living. Here you’ll find big-city services like sophisticated online banking and remote deposit capture delivered with all the warmth of a small-town bank. When asked to describe the mBank service experience, one employee responded emphatically: “It’s personal. All our customers are given individual attention because we care about how each circumstance turns out. We are interested in their lives, and keep tabs on their birthdays, anniversaries and business accomplishments.”